Order & Shipping
Orders are handled within 2-3 days
Orders are processed within 2-3 days, excluding weekends and holidays, from the shipment date indicated on the product page. Your item will be delivered within 2-3 business days after processing, depending on your delivery address. All orders are dispatched from our warehouse in Puncak Alam, Selangor.
We utilize reliable local courier services such as Poslaju, Ninjavan, SkyNet, and J&T, depending on availability in your region
Returns
All product prices are final, and we are unable to process refunds for changes of heart. In the unlikely event that you receive a damaged item, please notify us promptly, and we will arrange for a replacement. To request assistance with the replacement, kindly email us at okolaholdings@gmail.com.com.
Only items in their original packaging are eligible for replacement